SmallBizGenius Analysis

Theknittingnetwork is an online retailer that offers a wide range of high-quality yarns, patterns, and knitting accessories at competitive prices. Customers consistently praise the store's excellent service, fast delivery, and expansive product selection.

Category Breakdown

Scores based on analysis of 96 recent reviews

Customer Service

9.0/10

Reviewers consistently praise the Theknittingnetwork staff for their friendly, helpful, and responsive customer service. Many note that the team goes 'above and beyond' to address any issues or questions.

45 reviews mention this

Product Quality

8.5/10

Customers highlight the high quality of Theknittingnetwork's yarns and other knitting supplies. They describe the products as 'lovely', 'great', and 'fantastic' in terms of both material and color.

38 reviews mention this

Shipping & Delivery

8.0/10

Reviewers praise the store's fast and reliable shipping, noting that orders typically arrive 'very quickly' and 'on time'. A few mention occasional delays, but the vast majority report excellent delivery experiences.

42 reviews mention this

Product Range

8.5/10

Customers are impressed by the breadth of Theknittingnetwork's inventory, which allows them to find 'lovely patterns', 'great yarns', and 'hard-to-find supplies' for their craft projects and business needs.

32 reviews mention this

Pros & Cons

What Customers Love

Expansive product selection Mentioned 32x
"Great variety of yarns including some from less familiar names. Superb offers which are great value for money which as I am making hat,scarf & glove sets for the homeless means I can make more."
Friendly, responsive customer service Mentioned 45x
"Great staff always friendly and helpful they go above and beyond."
Fast, reliable shipping Mentioned 42x
"Delivery was very quick. I highly recommend this company an... "

Common Complaints

Occasional product quality issues Mentioned 3x
"Wool is thin and already had 2 knots in the ball"
Shipping costs may be high for small orders Mentioned 2x
"I do feel that £3.49 for postage and packing is rather excessive when the items cost less than £5."

Common Questions About Theknittingnetwork

Answers derived from customer review patterns

Is Theknittingnetwork legit and trustworthy?

Based on 45 reviews, Theknittingnetwork appears to be a highly legitimate and trustworthy online retailer. Customers consistently praise the store's reliability, with many noting that they have been loyal shoppers for years. The overwhelmingly positive sentiment across reviews indicates that Theknittingnetwork is a reliable and reputable source for knitting supplies and accessories.

Based on 45 reviews

Does Theknittingnetwork have good customer service?

Yes, Theknittingnetwork's customer service is widely praised by reviewers. Customers highlight the friendly and helpful staff, noting that the team goes 'above and beyond' to address any issues or questions. Many mention that the company provides quick responses and resolves problems efficiently, contributing to an overall positive shopping experience.

Based on 45 reviews

Is Theknittingnetwork worth it for small business owners?

Based on the reviews, Theknittingnetwork appears to be an excellent choice for small business owners, particularly those in the crafting and DIY industries. Customers praise the store's competitive pricing, wide product selection, and reliable fulfillment - all of which make it a valuable supplier for small entrepreneurs looking to stock their online shops or create products for their businesses.

Based on 34 reviews